| Dear Rick: You
betcha! In fact, help is just a few milliseconds away.
Thanks to the Internet, there is a whole new category of talent
available to you called "Virtual Assistants" (sometimes
also referred to as virtual consultants).
Let's say you need someone to help
you with a new e-mail marketing campaign that involves targeting
the recipients, creating the content, building the list, executing
the ongoing mailing, and measuring results.
Now imagine you could hire the
former Marketing Director of a Fortune 1000 company who has
"retired" to start raising her family. However,
she has the time, talent, and willingness to take on challenging
projects from the comfort of her home over the Net, and at a price
far below her previous salary! So, where do you find these
virtual godsends?
Have Modem, Will Telecommute...
Well, if you limit your search to
just your community, you will probably be disappointed --or pay
too much. If, like the example above, the job/project you
have in mind does not require physical proximity, then you have
the whole world open to you.
Before you start looking for and
hiring these digital gunslingers, it is important that you are very
clear about the following issues:
- Job Description - when
working with someone at a distance, you don't have the luxury
of being vague or general about what needs to get done.
You are much better off being very explicit and exact
(in writing) about what needs to be accomplished.
- Position vs. Project -
does the job require someone who will work with you on an
ongoing basis or just on a project by project basis?
- Proximity -
is it important that your virtual assistant be located in a
particular geographical region? Will face-to-face
meetings occasionally be needed? These requirements can severely
limit your search.
- Autonomy -
most virtual assistants are used to working
autonomously. The question is: are you ready to
let someone take a project and run with it, without the
ability to hover over them?
- Benchmarks & Milestones -
since with a virtual assistant you will not have arbitrary
access to work in progress, it is important that you layout
specific expected timelines, benchmarks, and milestones for
any work that needs to be completed. Remember, it can be
difficult to work through misunderstandings with someone who
is 2,000 miles away.
- Fees -
know what fee range you are willing to pay
The above is a good start, but of
course there is more to consider. Such as what kind of
computer and software do they need to have, what kind of Internet
access, etc.. Fortunately, most of the online resources
below allow you to screen for these kinds of requirements.
Your Virtual Assistant
Marketplace
As you might expect, there are a
number of online resources that cater to matching up virtual
assistants with prospective employers:
StaffCentrix
- has a listing of Virtual Assistants in 56 different experience
categories including REALTOR support. They have a free
matching service that allows you to be very specific and
comprehensive regarding your needs. This site is also a
wealth of information about the how, what, and whys of using
virtual assistants.
AssistU.com
- not as well laid out as StaffCentrix above, but does have a
comprehensive matching service as well (once you find it!) that
includes screening for people who specialize in helping real
estate professionals.
FreeAgent.com
- much more of a real "Dot Com" company (i.e. has a
"commercial" feel to it), this site is a good one to
check out for project oriented jobs, rather than those requiring
ongoing assistance.
IVAA
- International Virtual Assistance Association. This group
is has set up standards (theirs...) for telecommuters who want
to become certified Virtual Assistants. This appears to be
a "work in progress" as it appears they have
relatively few members currently.
Your Virtual Organization
Virtual Assistants, along with the
very rich online means to connect and communicate with them (see
the "Let's
Do Virtual Lunch" Ask Mr. Internet! article for October
1999), form the foundation of your burgeoning online
"Virtual Organization".
Imagine running your business
through the Internet using high powered talent from all over the
world. You save time (it's all done in Net speed and
you eliminate many needless meetings), money (virtual assistants
are independent contractors), and effort (virtual
assistants don't require high level management). This is
exactly how I run my company, working quite effectively with
people I have never even met!
Virtual Assistants broaden the
possibilities for your business in ways that are just not possible
in traditional modes of doing business. A warm and cozy
thought indeed when you think about all your competitors who
haven't quite figured it out yet!
Article Resources: |
| StaffCentrix
- a well laid out site to find that "just right"
virtual assistant skilled in one or more of 56 different
categories |
AssistU.com
- another good matching service that includes screening people
who specialize in real estate professional support |
| FreeAgent.com
- more of a project / consultant matching service |
IVAA
- the official site of the International Virtual Assistants
Association. A good resource but consider it a work in
progress |
  
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