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Dear Mr. Internet,

I use Outlook XP and save all my important messages in various folders.  Is there an easy way find all messages related to a particular person in my Outlook contacts database without having to search various folders?


Edna Carter, CRS, GRI
RE/MAX Realty Associates
Champaign, IL


Dear Edna,

A resounding "Yes!" to your question.  However, before we go into the details of how to do this, I want to first address the use of folders within Outlook.  Folders are a way to store incoming messages, typically after you have read them.  As I am sure you have already found, they are a great way to organize your e-mail messaging according to any criteria such as topic, transaction, person, etc.

Ideally, when you have your messages organized in this fashion, it should be as easy as opening the appropriate folder to find the ones you are looking for.  Unfortunately, it doesn't always work that way.  For example, when I receive a message from one of my many virtual assistants, I will sometimes put it into their folder (the one with their name on it), or in another folder that has to do with a specific project they are working on.

While this method of organizing my messages works for me in the way I think about my business, it also means that I have my messages distributed among many different folders.  At first blush, this sounds like a recipe for extreme frustration when looking for all messages from a particular person.  However, the professional version of Outlook (2000 or XP) makes it a snap to find all messages (and everything else --i.e. appointments, notes, etc.) associated with any person in your contact database.

Instant Bloodhound

Outlook's "Activities" tab highlighted in the contact record below is the key to finding all messages, appointments, journal entries, notes, etc. associated with the contact.  To view a very cool animated Coach N' Click� Flash movie on how this works just CLICK HERE or on the image below.

CLICK HERE to see a very cool animated Flash movie on how to find all messages associated with anyone in your Outlook contact database!

This ability to find anything and everything associated with a particular contact makes Outlook 2000 (or XP) very, very powerful.  Now you don't have to worry about where a particular message was saved because Outlook can find it for you in a flash.  And anything like this that saves you time and frustration, will also save you dollars as well!

(NOTE: Mr. Internet, his company and staff receive no compensation whatsoever from any third-party vendors or service providers. Investigate any products or services found on the Net thoroughly to your satisfaction before using them at your own risk.)

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Mr. Internet is the alter-ego of Michael J. Russer, an internationally recognized Internet speaker, trainer, author, and strategic consultant to the real estate industry. He's dedicated to helping real estate professionals leverage their people skills into profit on the Internet. You'll see his column on REALTOR� Magazine Online every month and in the magazine quarterly. Send your Internet questions to help@askmrinternet.com or you can visit his Website at http://www.russer.com


 

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Tip O' The Month

Over the years I have reviewed a fair number of online services that enable you to put your voice message within your Website and/or your e-mail.

Until now, none of them were ready for "Prime Time" because of either cost, quality, and/or difficulty of use.  However, that has all changed because of a new service called AudioGenerator.

AudioGenerator is the slickest, highest quality, easiest to use and very affordable online audio message service I have ever tried.  In fact, literally within minutes of signing up, I produced this audio message:

The great thing about AudioGenerator is that there is no limit to the number of messages I can create. And as you've just heard, they are fast-loading and can include music as well.  Also, in addition to putting this on your Website (or each of your listing pages!) you can include them in your e-mail as well.

Creating a voice message can be as easy as leaving a voicemail.  Or, if you want to get fancy, you can record your voice, mix in music, and then upload the file as an MP3 (a process I used to create the Coach N' Click� Tip message above).

If you have a great speaking voice this service will open a whole new world.  And if you don't, hire a VA who does to leave the messages for you!

 
 
 
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This article is reprinted in its entirety from the October 2003 issue of REALTOR® Magazine by permission of the NATIONAL ASSOCIATION OF REALTORS®. Copyright 2003. All Rights Reserved other than mentioned above. Mr. Internet® and e-Bate Program� are registered trademarks, Ask Mr. Internet!™ and Coach N' Click� are trademarks of RUSSER Communications.